Protecting those who protect

SI2 and its TechAssist Solution Offerings are all about offering the right solution and protecting the customer from IT Disasters. In this case, we averted a near disaster that could have cost millions.

This client is a boutique real estate law firm led by a team of experienced partners supported by a dedicated group of creative and energetic attorneys and assistants. Based in the Annapolis and Bethesda areas, the firm represents clients in real estate matters in Virginia, the District of Columbia, Maryland, Delaware and Pennsylvania. They are very good at helping clients with real estate transactions, zoning, bankruptcy, litigation and taxation matters.

Their law firm understands the importance of having our network at 100%. So it was ironic to find that this firm that protects and supports individuals and companies in all types of real estate matters needed protection of their own.

SI2 came in and performed an initial Technical Assessment.  The law firm thought they had a solid infrastructure and were interested in learning about best practices.  That being said, SI2 identified holes in their data storage and back up methods.   SI2 reviewed their disaster recovery plan and uncovered serious flaws in their current vendor’s solutions.  Potential data loss without a new plan could have cost millions and irrevocably damaged the firm.

Based on the results in the Technical Assessment Report we prepared, the firm agreed to a TechAssist Plan and we went to work to address the nightmare we’d found. They also transitioned away from the two previous vendors giving them a single source solution. With SI2, they now have responsive support, best practices guidelines in place and have the benefit of monthly reviews that allow them to plan effectively going forward.

We‘re happy to report that their network is working at optimum speed, the reliability of email has improved, and finally have a data back-up system.  But best of all, the firm can now rest easier knowing that their network is safe, reliable and always monitored.